System monitoring

Screendesk utilizes several industry-standard SIEM/IDS tools for observability across its infrastructure.

Screendesk uses logging and monitoring software to collect data from servers and endpoints, and detect potential security threats or unusual system activity. The Engineering team uses alerting software to notify impacted teams of potential security events. We have an audit log for production access that is required to access confidential data. Administrative and security activities in AWS are logged and these logs are stored.

Access to the log files is limited to the Security Team.