Encryption
Screendesk users connect to the web application via HTTPS/TLS. Data is protected both at rest and in transit and is protected by Screendesk’s secure cloud infrastructure: During transit between the customer and Screendesk, server certificate-based authentication is used as part of the TLS 1.2+ encryption with a trusted certificate authority.
Databases housing service data and customer data are encrypted at rest using AES-256.
Any attempt to access Screendesk using insecure HTTP protocol is automatically redirected to use secure HTTPS protocol.
IT management encrypts hard drives for portable devices with full disk encryption.
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